Why Microservices Are Critical to Your Contact Center's Success

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Microservices has become a de facto standard for new cloud applications.

But is microservices just a meaningless buzzword or does it really matter for contact center solutions?

The answer is a resounding, “Yes, microservices do matter.”

This guide will explore why microservices should be a critical part of your contact center solution architecture to help ensure 24x7 uptime, scalability and reliability.


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