With Jaden Mecham Director of Sales at Clearview
In today's economy, it's not enough to deliver an exceptional product. Companies must too provide an excellent customer experience. The battle to deliver good customer service is usually fought by a company’s front-line: contact center agents. Before a business can deliver excellent customer service, it must first get to the root of any roadblocks in its contact center.
In this webinar, contact center guru Jaden Mecham from Serenova’s strategic partner, Clearview, will identify the top five roadblocks getting in the way of contact center agents delivering a better customer experience. He will present tangible ideas to help you break through those roadblocks and improve organizational effectiveness. You’ll learn: